The Barbour repair shop is tucked away in a comparatively small room at the back of the main factory in South Shields, England. It’s a relatively calm space when you consider the frenetic energy that fills the factory floor not too far away. Upon entry, you immediately notice the racks and racks of well-worn old Barbour jackets that have been sent in for repair. In some cases it’s just a minor fix or re-waxing, in other cases are life or death and major surgery is required. The casual observer would say: “Why go to all the trouble just to save some old ratty coat?’ While those of us who know better would instruct the men and women of the Barbour repair shop to “please do all you can to save her”.
While a guest of Barbour at the factory, the ladies in the repair shop noticed the two torn pockets on my 10-year-old Bedale (don’t walk your dog on a leash with your hands in your pockets) and offered to fix my jacket on the spot. Before you know it, my jacket was on a table getting the snaps cut off with pliers and open heart surgery was underway. They promised me everything would be back in action in a few hours.