It was a pleasure meeting Graham. We were in Chicago area during the holidays and visited the shop with father-in-law, first time there and staff treated us like regulars. They aren’t scared to educate patrons either. Great staff. Great space. True class.
Buying a hat from Optimo is a great experience. If you can visit Tiffini and Graham get the size perfect and you can see all the various styles and colors in person. I have one Optimo and plan on a second.
They also do a great job reconditioning and resizing other vintage hats.